At Makü, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal identification details: name, email address, phone number, billing and shipping addresses.

• Payment details: processed securely through third-party payment providers. Makü does not store full credit/debit card information.

• Order information: products purchased, transaction history, and shipping details.

• Technical information: IP address, browser type, device type, and browsing activity on our website.

2. How We Use Your Information

We use the information collected to:

• Process and deliver your orders.

• Provide customer support and respond to inquiries.

• Improve our website, products, and services.

• Send transactional emails (order confirmation, shipping updates).

• Send promotional communications (only if you consent).

• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data.
We may share your information with:

• Service providers: shipping companies, payment processors, IT support.

• Legal authorities: when required to comply with law or protect our rights.

4. International Data Transfers

As we serve customers worldwide, your information may be transferred to and processed in countries outside your residence, including the United States, Europe, and South America.

• For EU/EEA customers, data transfers are made in compliance with the General Data Protection Regulation (GDPR).

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: request a copy of the personal data we hold about you.

• Correction: request corrections to inaccurate or incomplete data.

• Deletion: request the deletion of your data when legally applicable.

• Objection: opt out of marketing communications at any time.

• Data portability (EU/UK customers): request a copy of your data in a structured format.

To exercise your rights, please contact us at hello@maküorigen.com

7. Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

8. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.

9. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “last revised” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

hello@maküorigen.com